1. Introduction

This Privacy Policy (“Policy”) explains how MDofficeManager, LLC (“MDOCare”, “us”, “we” or “our”) collects, uses, processes, and discloses your personal information when you use our website (mdocare.com), software applications, and related services (collectively, the “Services”). By accessing our Services, you agree to the collection and use of your data in accordance with this Policy and our Terms and Conditions. If you do not agree with this Policy, please do not use our Services.

2. Our Commitment to Privacy

Privacy is highly important to us. This Privacy Policy (this “Policy”) sets out the key elements of how we address the privacy and security of information entrusted to us by our customers through their access and use of the MDofficeManager, LLC (the “Services”), as well as the privacy of information entrusted to us by business partners, prospects and others who seek information and/or contact us through mdocare.com (individually, collectively, and including any subdomains, the “Site”). The Site can be used and accessed by the public as a source of general information about MDofficeManager, LLC.

Our customers and business partners also can access the Services via the Site.

As privacy laws and practices evolve, we will amend this Policy from time to time. While we will endeavor to give reasonable notice of such changes, we do reserve the right, where necessary, to do so without prior notice.

3. Information We Collect and Its Use

4. How We Use Your Information

We use the collected information to:

• Deliver and improve our Services, including real-time tracking, task management, and integrated reporting.
• Manage user accounts and provide personalized experiences.
• Communicate updates, support information, and marketing communications (you may opt out of non-essential messages).
• Process attendance records, route analytics, and integrate with payroll systems.
• Protect against fraud, unauthorized access, and other security risks.
• Comply with legal and regulatory requirements.

5. Account Information and Data Retention

When you register for an account, your Personal Information is stored securely and used to manage your interactions with our Services. Your account data will be retained for as long as you use our Services and for up to one year after account deactivation, unless you request an earlier deletion by contacting at: Info@MDofficeManager.com.

6. Data Breach Protocol

In the event of a data breach, we will promptly:

• Identify and contain the breach;
• Assess the extent of the breach and the impact on your Personal Information;
• Notify the relevant authorities and affected users within 72 hours, as required by law;
• Implement corrective measures to prevent future incidents.

7. Consent Management

We obtain your explicit consent for collecting and processing your Personal Information. You have the right to withdraw or modify your consent at any time via your account settings or by contacting us directly. Please note that withdrawing consent may affect your ability to access certain features of our Services.

8. Data Subject Rights

Under applicable data protection laws, you have the right to:

• Access: Request access to your Personal Information.
• Correct: Request corrections to any inaccurate or incomplete data.
• Delete: Request deletion of your Personal Information under certain circumstances.
• Restrict/Objection: Request restrictions on or object to specific processing activities.
• Portability: Request the transfer of your data to another party.

9. Cookies and Similar Technologies

We use cookies to enhance your browsing experience on our website. Cookies help us recognize your device, analyze site usage, and provide personalized content and advertisements. You can control cookie settings through your browser, but disabling cookies may limit some functionalities of our Services. We also use third-party cookies that collect anonymous data for analytics and advertising purposes.

10. Security Measures

Our Services include physical, administrative, and technical security measures to prevent the loss, misuse, unauthorised access, and alteration of data and Personal Information under our direct control. When you access the Services using current browser technology, Secure Socket Layer ("SSL") technology safeguards information by combining server authentication and data encryption to help ensure that data is safe, secure, and only accessible to you. MDofficeManager, LLC additionally employs an advanced security technique based on dynamic data and encoded session identifications, and the Services are hosted in a secure server environment that includes a firewall and other advanced technology to prevent interference or access from outside attackers. Unique usernames and passwords are also required and must be entered each time a customer logs into the Services.

We are committed to educating our staff about the protection of Personal Information, and the importance of compliance with relevant privacy legislation and company policies. Employees and contractors are required to sign confidentiality agreements.

These precautions serve to prevent unauthorised access, maintain data accuracy, and ensure the proper use of Personal Information; nonetheless, it is important to remember that no system can guarantee complete security at all times. If we notice a security danger or weakness, we may notify you to offer preventative steps. Furthermore, incidents of suspected or actual unauthorised handling of Personal Information are always reported to MDofficeManager, LLC's Legal & Compliance team, which is in charge of identifying appropriate escalation and reaction procedures based on the severity and type of the occurrence. Incidents involving the unauthorised treatment of PHI will be governed by applicable legislation and, where applicable, the terms of a BAA or equivalent agreement with a customer. If MDofficeManager, LLC determines that Personal Information has been misappropriated or otherwise wrongly acquired, MDofficeManager, LLC will report such misappropriation or acquisition to you promptly.

For customers who purchase Connected Services, it is important to note that the third-party vendors that provide Connected Services to you may have different procedures in place to protect your Personal Information than the standards MDofficeManager, LLC has implemented. We cannot be responsible for their policies or their compliance with them, regardless of whether we have integrated their solutions with our Services and/or made them available to you.

11. Sharing and Transfer of Information

We do not sell your Personal Information. We may share your data with trusted third parties (such as technical support or payroll service providers) solely for operational purposes and in accordance with this Policy. All such third parties are bound by confidentiality agreements and are only permitted to use your data as necessary to provide their services. In the event of a corporate transaction (e.g., merger or acquisition), your Personal Information may be transferred to the new owner, who will be required to honor this Policy.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website with a new “Last Updated” date. Your continued use of our Services after changes are made constitutes your acceptance of the updated Policy. It is your responsibility to review this Policy periodically.

13. Governing Law

This Policy is governed by and construed in accordance with the laws of India. Any disputes regarding this Policy will be subject to the exclusive jurisdiction of the courts in Gurgaon, India.

14. Complaints and Grievance Redressal

If you have any questions, concerns, or complaints regarding our privacy practices or your Personal Information, please contact us at: